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TERMS &
CONDITIONS

1. Scope of Services

Webbzee provides digital services including but not limited to Shopify development, website development with basic SEO, application development, AWS cloud services and server management, Amazon services such as product listing, A plus content, brand store setup and Amazon ads, and digital marketing services.
The exact scope of work will be defined in a written agreement, proposal, or invoice for each project.

2. Project Timeline and Delivery

Project timelines are estimates and depend on timely input, approvals, content, and payments from the client. Delays caused by missing content, feedback, approvals, or third party services are not the responsibility of Webbzee.
Final delivery dates may change based on project complexity and revisions.

3. Client Responsibilities

The client is responsible for providing accurate content, images, product details, brand assets, access credentials, and approvals on time.
The client confirms they have the legal right to use all content, images, logos, and data provided to Webbzee.
Webbzee is not responsible for copyright or legal issues arising from content supplied by the client.

4. Payments and Billing

All payments must be made as agreed in the proposal or invoice.
Advance payment may be required before project initiation.
Any delay in payment may result in project suspension, service pause, or withholding of final deliverables.
Fees paid are non refundable once work has started.
Hosting, cloud services, third party tools, plugins, paid themes, ads, and subscriptions are charged separately unless mentioned in writing.

5. Hosting, Cloud Services, and Server Management

If Webbzee provides hosting, cloud setup, or server management, the service is limited to configuration, basic monitoring, and maintenance as agreed.
Webbzee is not responsible for downtime, outages, or failures caused by cloud providers, hosting providers, domain registrars, third party APIs, or external services.
Clients are responsible for paying hosting and cloud provider fees on time to avoid service disruption.

6. Data Backup and Client Responsibility

Webbzee strongly recommends regular automated backups for all websites, applications, and databases.
If the client chooses to purchase and enable S3 backups or any other paid backup solution recommended by Webbzee, backup setup and configuration will be handled as part of the service.
If the client does not agree to purchase or enable S3 backup or any paid backup solution, Webbzee will not be responsible for any data loss, corruption, accidental deletion, hacking incidents, server crashes, or restoration failures.
The client understands and agrees that without paid backup services, data recovery may not be possible in case of any incident.
Webbzee is not liable for any business loss, revenue loss, customer data loss, or operational loss caused by missing backups if the client declines backup services.

7. Security and Liability

Webbzee follows standard security practices during development and server setup.
However, no system is completely secure. Webbzee is not responsible for hacking attempts, malware infections, data breaches, or vulnerabilities caused by third party software, plugins, hosting providers, or outdated client managed systems.
Security monitoring, firewalls, and advanced protection may require additional paid services.

8. SEO and Digital Marketing Disclaimer

Webbzee does not guarantee specific rankings, traffic volume, sales numbers, or ad performance results.
SEO and marketing results depend on market competition, product quality, pricing, platform policies, and ongoing optimization.
Advertising platforms such as Google, Meta, and Amazon may change policies at any time, which can affect performance.

9. Amazon Services Disclaimer

Webbzee provides Amazon services including listing creation, A plus content, brand store setup, and ad campaign setup based on information provided by the client.
Webbzee is not responsible for account suspensions, listing removals, policy violations, performance drops, or account restrictions caused by Amazon policies, product compliance issues, or incorrect information provided by the client.

10. Shopify and Ecommerce Disclaimer

Webbzee is not responsible for changes in Shopify policies, pricing, platform features, app pricing, or outages.
Payment gateway issues, third party app failures, and platform limitations are outside the control of Webbzee.

11. Revisions and Change Requests

The number of revisions included in the project will be defined in the proposal.
Additional changes or features requested after project approval may be charged separately.
Major scope changes will require a revised quotation.

12. Intellectual Property

Upon full payment, the client owns the final delivered website, application, or design files as agreed.
Webbzee reserves the right to showcase completed projects in its portfolio and marketing materials unless the client requests confidentiality in writing.

13. Termination of Services

Webbzee reserves the right to terminate or suspend services if the client violates these terms, delays payments, or engages in illegal activities using the provided services.
Clients may terminate services by written notice. Any completed work will be billed and payable.

14. Limitation of Liability

Webbzee is not liable for any indirect, incidental, or consequential damages including loss of revenue, profit, data, or business interruption.
The maximum liability of Webbzee for any claim shall not exceed the amount paid by the client for the specific service in question.

15. Third Party Services

Webbzee is not responsible for issues caused by third party tools, platforms, hosting providers, payment gateways, APIs, themes, plugins, or software.
Any downtime, data loss, or policy changes by third party providers are outside the control of Webbzee.

16. Confidentiality

Both parties agree to keep confidential information private and not share sensitive business or technical details with third parties without consent.

17. Legal and Jurisdiction

These terms are governed by the laws applicable in India.
Any disputes shall be subject to the jurisdiction of courts in India.